Shipping Policy

Shipping Within the United States

gcioutdoor currently provides delivery to eligible shipping addresses within the United States. Standard shipping is free for all U.S. orders.

Shipping availability may vary for certain products or destinations where carrier or transportation restrictions apply.

Order Preparation

Orders are generally prepared for shipment within 1–2 business days, excluding weekends and U.S. public holidays.

Once an order has been processed and handed to the carrier, the estimated standard transit time is approximately 4–6 business days.

These timeframes are estimates rather than guaranteed delivery dates. Delays may occur because of severe weather, carrier interruptions, seasonal demand, transportation conditions, or incomplete or incorrect address information.

Shipment Tracking

After your order has been dispatched, tracking information will be provided using the contact details submitted during checkout.

Please note that tracking information may not become active immediately. The carrier may need additional time to receive and scan the package before the first tracking event appears.

Shipping Address

Please carefully review your delivery information before submitting your order.

If you notice an incorrect address, contact us as soon as possible. Address changes can generally only be considered before an order has been shipped, and we cannot guarantee that a requested change can be completed once fulfillment has started.

Order Cancellations

If you need to cancel an order, please contact us promptly.

Cancellation requests can generally be accommodated only before the order has been dispatched. Once an order has shipped, cancellation may no longer be available and the applicable return process will apply.

Delivery Issues

If tracking indicates a delivery problem, your package does not arrive as expected, or the shipment appears to be damaged or incomplete, please contact our customer support team.

We may request your order number, tracking information, photographs, or other relevant details so that we can review the situation and, when appropriate, work with the carrier to determine the next step.

Damaged or Incomplete Shipments

If your package arrives damaged or appears to be missing items, please retain the packaging and affected products until the issue has been reviewed.

Photographs of the package, shipping label, and affected merchandise may be requested to assist with the investigation.

Sales Tax

Applicable sales tax will be calculated and collected at checkout where required by applicable law. The final amount of any applicable tax will be shown before you complete your purchase.