Terms of Service

Using Our Store

These Terms of Service set out the rules for accessing and using the Canpay solutions Ltd online store and purchasing products through our website.

By visiting the website, reviewing product listings, creating an order, or using our services, you agree to these Terms and any other policies made available on the website. If you do not agree with these Terms, please do not use the store.

Acceptable Website Use

You may use our website for lawful shopping and personal purposes.

You agree not to:

Use the website for fraudulent, unlawful, or abusive activities.
Submit information that is knowingly false or misleading.
Attempt to gain unauthorized access to our website, systems, or customer accounts.
Interfere with website security or normal operation.
Upload or transmit malicious software, viruses, or harmful code.
Copy, reproduce, or commercially exploit website materials without authorization.

We may suspend or restrict access where reasonably necessary to protect our customers, website, systems, or business.

Product Information

We make reasonable efforts to provide accurate product titles, descriptions, photographs, specifications, prices, and availability information.

Actual product appearance may vary slightly because of lighting, manufacturing differences, photography, or individual device and display settings.

Customers should review the information shown on the applicable product page before completing an order.

Availability of Products

Product availability may change without notice.

We may add, remove, replace, discontinue, or limit products or quantities offered through the store.

If an ordered product becomes unavailable before fulfillment, we may contact you regarding available options or cancel the affected portion of the order and provide any applicable refund.

Placing and Accepting Orders

When you submit an order, you are requesting to purchase the selected products.

An order may remain subject to payment authorization, inventory availability, shipping eligibility, and other reasonable verification procedures.

Canpay solutions Ltd may refuse or cancel an order when necessary, including because of:

Inventory or availability problems.
An obvious pricing or product-listing error.
Payment authorization failure.
Suspected fraud or unauthorized activity.
Incomplete or inaccurate order information.
Delivery restrictions.
Applicable legal or regulatory requirements.

If payment was already collected for an order that we cancel, an applicable refund will generally be returned through the original payment method.

Prices and Currency

Unless otherwise indicated, prices displayed on our website are in U.S. dollars (USD).

Prices, product specifications, and availability may change from time to time. The applicable price will generally be the price shown at checkout when the order is submitted, except where an obvious error has occurred.

Taxes and Other Charges

Applicable sales tax is calculated and collected at checkout where required by law.

The order summary displayed before payment will identify applicable taxes and any shipping charges associated with the purchase.

Payment

Payment methods available for an order are displayed during checkout.

Transactions may be handled by Shopify and authorized third-party payment providers. Customers are responsible for providing accurate billing information and using a valid payment method.

Shipping

Eligible orders are currently shipped to addresses within the United States.

Standard shipping is free on U.S. orders. Orders are generally prepared within 1–2 business days, with estimated standard carrier transit of approximately 4–6 business days after dispatch.

Delivery estimates are not guaranteed and may be affected by weather, carrier operations, holidays, transportation disruptions, or address-related problems.

Order Changes and Cancellation

If you need to change or cancel an order, contact us as soon as possible.

We may be able to accommodate a request before the order is shipped. Once an order has entered fulfillment or has been dispatched, changes or cancellation may no longer be possible.

Returns and Refunds

Eligible merchandise may generally be returned or exchanged within 30 days after delivery, subject to the requirements and exclusions stated in our Refund Policy.

Customers should contact us before sending a return. Approved refunds are generally issued to the original payment method after the returned merchandise has been received and reviewed.

Intellectual Property Rights

The website and its materials, including text, photographs, graphics, logos, product information, designs, page layouts, and other content, may be protected by intellectual-property laws.

Except where permitted by law, you may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without appropriate authorization.

External Services

We may rely on independent providers for ecommerce technology, payment processing, shipping, hosting, analytics, advertising, security, customer support, and related services.

Third-party services may have separate terms and privacy practices. We are not responsible for services or websites that are independently operated and outside our reasonable control.

Website Operation

We make reasonable efforts to keep the website accessible and functioning properly.

However, temporary interruptions may occur because of maintenance, technical problems, network issues, security events, service-provider failures, or other circumstances beyond our reasonable control.

We do not guarantee that the website will always operate without interruption or errors.

Disclaimers

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.

Although we seek to maintain accurate information, we do not guarantee that every website feature, listing, description, or piece of information will always be complete, current, or error-free.

Nothing in these Terms is intended to remove or restrict consumer rights that cannot legally be excluded.

Limitation of Liability

To the extent permitted by applicable law, Canpay solutions Ltd will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or the purchase or use of products.

Nothing in these Terms limits or excludes liability where applicable law does not permit such limitation or exclusion.

Updates to These Terms

We may modify these Terms from time to time to reflect changes to our store, products, services, business practices, or legal requirements.

The updated version will be made available on this page. Where applicable law requires otherwise, changes will take effect in accordance with those legal requirements.